Right of withdrawel

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

• Book with obvious signs of use
• CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at {email} for questions related to refunds and returns.

Cancellation and Return Policy at DANCE-TEAM.com

At DANCE-TEAM.com, we understand that occasionally, our customers may need to cancel orders or initiate returns. We aim to provide a hassle-free process for cancellations and returns. Here’s our policy outlining your cancellation and return rights:

Order Cancellations:

• If you wish to cancel your order, please contact our customer support team as soon as possible.
• Orders can be cancelled without any charges if they have not been shipped or processed for shipping.

Returns:

• We accept returns within [number of days, e.g., 30 days] from the date of purchase.
• To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
• Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Return Process:

1. Contact Customer Support: Reach out to our customer support team to initiate the return process and receive a Return Merchandise Authorization (RMA) number.
2. Package the Item: Pack the item securely in its original packaging, including all accessories and documents.
3. Return Shipment: Ship the item to the address provided by our customer support team and share the tracking details.

Refunds:

• Refunds will be issued once we receive and inspect the returned item.
• The refund amount will be credited back to the original payment method used for the purchase.
• Refunds may take a few business days to reflect in your account based on your payment provider’s policy.

Exceptions:

• Personalized, customized, or final sale items are not eligible for return or refund unless they arrive damaged or defective.

We strive to process cancellations and returns promptly and efficiently to ensure your satisfaction with your shopping experience at DANCE-TEAM.com. For any questions or concerns regarding our cancellation and return policy, please reach out to our customer support team. Your satisfaction is important to us.